Use our contact form or send us an email at: hi@loclebox.com. You can also call us at 216-870-1365. 

If you’ve already placed an order with us and want to get in touch about that specific order, you can also reply to your order confirmation email. We’ll respond as quickly as we can to help you out!

We are happy to customize orders. We provide gift boxes for special occasions and events such as weddings, conferences, referral gifts and corporate gifting. Contact us to discuss your gifting need at hi@loclebox.com or Deby at 216-870-1365

Substitutions are allowed by calling Deby at 216-870-1365 or email us at hi@loclebox.comwith your request. Price adjustments will be made.  During the holidays, this availability of personnel to answer your questions is limited. Please order early.

We encourage you to set up an account for faster ordering time and faster processing. Click HERE to register now.

Yes. Call LOCLE Box at 216-870-1365 and we will curate your gift together.

We are happy to work with you for your corporate gifts all year long and during the holidays.  We will add your corporate swag to the gift boxes with a few limitations.  For Custom and Multiple Gifts, follow this link or visit the Custom and Multiple Orders Page. We encourage you to ORDER EARLY for the holidays to ensure our small batch artisans can schedule making their products to fulfill your orders. Order EARLY and we will schedule your ship dates when you want them with the products you want!

Change the sentence: Gift boxes containing WINE or BEER are for PICK UP ONLY

Shipping multiple boxes and ship to separate addresses visit the Custom Order and Multiple Order Page.

YES! We hand deliver to a few local areas if time permits with an advance request for an additional charge.  PICK UP is an option at our Chagrin Falls office.  Please make arrangements in advance with LOCLE Box.

Due to the nature of small scale artisan production of goods, there may be an occasion where certain artisan products are not available. If this occurs, the item will be replaced with another product of equal or greater value and similar style (a sweet replaced by another sweet). Thank you in advance for your understanding!

To send multiple gift boxes, you will need to either create separate orders for EACH basket OR email us with your spreadsheet. For your convenience you may also call 216-870-1365 or email us at hi@loclebox.com to order. See more information under “How does shipping work“?

CUSTOM & CORPORATE MULTIPLE ORDERS PAGE – LOCLE Box

No – never!

During the warm months of the year, we do not ship chocolate. However, you may pick up your order and we will include chocolates.

We would love to hear from you whether you are an artisan or know of an OHIO artisan that we should check out. Email us at hi@loclebox.comwith your company name, website, and product photos.

We can help you design a box as small or large as your event requires. Call us at 216-870-1365 or email us at hi@loclebox.com

We NEVER share your name, email, or contact information with anyone – ever!